Cancellations and Refunds:
Remasailam offer complete refund (After Deducting the transaction Fees charged by Payment Gateway Partner – if any) of the payment for cancellations made 24 hours or more prior to check-in time and if a booking is cancelled within 24 hours of the booking date/Check in time then there will be no refunds. In case of no shows or not liking the service after availing them/ checking in, there will be no refunds. There will be no refund applicable if a booking is modified to future dates which originally was non-refundable as per 24 hours or more prior to check-in time cancellation policy. *Though your booking is confirmed with the hotel still this cannot be treated as confirmed reservations until Remasailam double-check to reconfirm as these are slot booking availability
How to cancel a booking?
Remasailam offers a complete refund (After Deducting the transaction Fees charged by Payment Gateway Partner) of the payment for cancellations made 72 hours or more prior to check-in time and if a booking is canceled within 72 hours of the booking date/Check-in time then there will be no refunds. In case of no shows or not liking the service after availing them/ checking in, there will be no refunds. There will be no refund applicable if a booking is modified to future dates which originally was non refundable as per 24 hours or more prior to check-in time cancellation policy. *Though your booking is confirmed with the stay still this cannot be treated as confirmed reservations until Remasailam double-check with the hotel to reconfirm and confirmed booking would depend on the availability of rooms. The refund amount would reflect in the same account that was used to make the payment at the time of the booking. The applicable refund amount will be credited to you within 7-10 working days. However, it may take an additional 3-14 working days to reflect in your account, depending on the processing time taken by your bank.
Hi there! 👋
How can we help you today?